Frequently Asked Question
Get Your All Answers
For Travelers
What is & Its Perfect Per day City Packs concept? is an online marketplace and an instant booking platform that connects travelers directly to local hosts. We introduce a unique concept of discovering world on day-to-day basis, you only need to pay as much as you explore. We partner with local operators, handpicked local guides & passionate individuals to design and deliver urban experience without spending much. Perfect Per Day City Packs are combination of four things "Local Hosts, Local Stays, Local Travel card & Go Around for less City guide".

How can I find an experience in my preferred location?

Choose your countries from the drop down menu from front page or you type it on the search bar upper header of the page and you will be able to see all available experiences from your selected region.

How do I book an experience?

Once you have selected the dates and number of days, click Add to Cart to proceed with personal and payment details. Most experiences can be booked and confirmed instantly. Some experiences may require a prior response from the host, in such cases your host has 24 hours to confirm the booking. If the host accepts the request, the booking will be confirmed and payment will proceed as charged. Should the host decline the request or it expires the confirmation time, the booking will be considered as cancelled and payment will not be charged.

Can I get additional information prior to booking?

Sure! Click on 'Ask Question' button located at the bottom of every listing's page. Ask any questions or queries you may have. Once you are happy with the offering, you can proceed with booking. Keeping in touch with your host is quick and easy using the direct messaging system.

What if I sent a message to the host but haven’t heard back?

Hosts will usually respond to messages and reservation requests within 24 hours. If you haven't heard back, we are so sorry! Please contact [email protected] for help. We will try to get in touch with the host, or find another to provide an amazing experience for you. We take host responsiveness very seriously. Hosts who exhibit a pattern of not responding to messages will be removed from the

Can I call a host before the experience?

Yes but only after you have made a confirmed booking. Personal contact information will not be released until you have made a confirmed reservation. At which point you will receive a confirmation via email and SMS. Keep in mind that we ask our users to keep their communication within the so that we can assist you if an issue arises.

Can I change/alter a booking that has already been confirmed?
We understand that plans may change sometimes. You may contact your host via direct messaging system at all times to change your booking, subject to time and availability. In case for changes to date or time, your host may choose to offer an alternative time slot, or decline. Please keep in mind that some experiences may be governed by stricter cancellation policies.
How can I pay for my booking? How does process payments?
You can pay with your credit or debit card. Your payment is processed securely using industry-leading encryption and fraud prevention tools. Note that we do not store your payment details. After payment is submitted, money is held securely in virtual wallet account. The payment will be only sent to your host after completion of the service.
How much do I pay for a reservation?

All prices are transparent and clearly marked on every listing. A full price will be shown once the date and number of guests has been selected. All price listings shown are set by the hosts themselves and are not negotiable.

Does charge any commission?

No, does not charge travelers for booking of their experiences.

What is cancellation policy?

Cancellation policy is pre-determined by the host and is mentioned in the description of every experience listing.

What if the host is late or does not show up?

We've got your back! If your host is a no show, we will refund you in full for the experience not provided. Kindly send an email to [email protected] letting us know what (did not) happened. Please be prompt! It is in the best interest of all parties if refund requests are submitted within 24 hours of the commencement of experience. We take host reliability very seriously. Hosts who exhibit a pattern of cancelling or not showing up will be removed from the

I have other question, which is not addressed here, now ?

No problem, send us an email directly to [email protected] and we will get back to you as soon as we can.         

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